ENTERSPEAK / Support

A little help.
Back to your words.

Set up your keyboard, download an offline package, or find an answer when something gets in the way.

Updated 3 October 2026 Dayella Limited

Start speaking

  1. See downloads and availability for iOS 2.0 and the Mac edition. The Mac App Store edition is coming soon; the Mac 0.9.0 beta is available directly, with installation instructions. Android is under consideration on our roadmap. If you already have EnterSpeak installed, continue below. Open the app and allow microphone access when prompted.
  2. Choose your region, spoken languages and writing preferences. Use Fast mode or prepare a compatible Standard or Accurate model in Settings → AI Setting.
  3. Wait for download and preparation to finish. Start dictation, speak, then stop to review your text.

First setup needs internet access and enough storage. Once a compatible package is ready, speech recognition and text processing run on your device.

Use EnterSpeak in other apps

  1. Open iPhone Settings → General → Keyboard → Keyboards → Add New Keyboard, then choose EnterSpeak.
  2. Open the EnterSpeak keyboard settings and enable Allow Full Access for communication with the main app.
  3. Open EnterSpeak and activate the ten-minute microphone session. Return to your other app, select a text field and switch keyboards using the globe key.
  4. Tap the microphone in the EnterSpeak keyboard. When processing finishes, check the inserted text. If automatic insertion does not occur, use the available insert action or copy the result from the main app.

iOS does not let a third-party keyboard record directly. The main app supplies the active microphone session. When it expires, reopen EnterSpeak to enable it again. Some apps, password fields and other secure fields do not allow third-party keyboards.

Downloads and offline setup

Use Settings → AI Setting to manage local models. Fast mode uses system speech; Standard and Accurate modes use compatible local models. Availability depends on your device, memory and selected languages.

Leave enough free storage and use a stable connection. Downloads can continue in the background, but iOS controls scheduling. Force-quitting the app, limited storage, Low Power Mode or a lost connection can delay progress. Reopen EnterSpeak to resume and check preparation status. Some first-time model preparation may require the app to stay open.

Wait until the package is ready before trying airplane mode. iCloud sync, new downloads, updates and purchase or restore operations still need a connection.

Cantonese and English together

In Settings, select Hong Kong and Cantonese + English if those match how you speak. Try: 聽日有 meeting,send 個 agenda 俾我,唔該。

Speak at a natural pace in a quiet space. Check that English words stay in English and that the result is not repeated. A different compatible package may give different results. Recognition is not guaranteed; review names, numbers and important wording.

Correct a sentence

After transcription, choose Correct transcript from the result or a History entry. Compare the original with your edited sentence. Plus or retained early-user access can save corrections; Free can edit and copy a temporary draft without saving it.

A saved sentence correction updates that history record and preserves the original transcription. It does not retrain the speech model. Choose Remember this wording to explicitly confirm a short spelling pair and its context. Manage, pause and test rules in Dictionary or Settings → Corrections & feedback. Rules stay on this device and do not train a model.

Free, Plus, Pro and purchases

New Free installations include 30 successful AI speech-to-text uses per week, per device. App dictation, imported recordings and keyboard dictation share the allowance. Failed recognition does not count. Free includes local history and copy, but not saved custom corrections or iCloud sync.

Plus provides unlimited speech-to-text, saved corrections, optional private iCloud sync and bring-your-own API for writing. Pro includes all Plus features and adds meeting processing, custom writing styles, industries and prompts, and live translation with your own API. Provider API fees are separate.

Plus and Pro have monthly and annual subscriptions, subject to availability in the app and by Apple. iOS purchases cover the iPhone and iPad app; Mac App Store purchases, when available, cover the Mac App Store edition. These are separate purchases. The direct-download Mac beta has separately managed access. Early installations and existing purchases retain their original access scope.

When purchases are available, use Settings → Plans & subscription → Restore purchases with the same Apple Account. For cancellation, see Apple’s subscription instructions. For refund requests, use Apple’s Report a Problem service; eligibility is determined by Apple.

What does Founder Lifetime include?

After a completed Founder Lifetime purchase, it provides all currently available EnterSpeak features on the purchased platform, including all Plus and Pro features. It is a one-time purchase with no expiry or automatic renewal.

  • Unlimited speech-to-text, including supported on-device dictation and audio imports.
  • Saved transcript corrections, custom vocabulary and optional private iCloud history sync.
  • Meeting recordings of up to 60 minutes, transcription and meeting notes.
  • Custom writing styles, industries and prompts.
  • Bring-your-own API for writing, meeting summaries and live translation.
  • The other current features available in that platform’s app, including the EnterSpeak keyboard on iPhone and iPad.

Purchase scope: iOS Lifetime covers iPhone and iPad; Mac Lifetime, when available, covers the Mac App Store edition only. These are separate purchases, not a cross-platform bundle, and do not unlock the separately distributed Mac beta. Existing purchases retain their original scope and rights. Different Lifetime offers unlock the same features. An invitation only gives access to an offer; it does not grant paid access without a completed Apple purchase. If you already own Lifetime on this platform, restore it instead of buying another Lifetime offer. See the one-time purchase terms.

No API key, third-party API usage or cloud credits are included. If you choose an API provider, its charges are separate. Device, operating system, language and model requirements still apply; unlimited usage does not remove the recording-length limit.

Restore Lifetime with the same Apple Account in the app on the purchased platform. Buying Lifetime does not automatically cancel an existing subscription; manage it with Apple to stop renewal.

History and iCloud

History is saved locally. With Plus or retained access, you can opt in to syncing history with the same iCloud account on compatible EnterSpeak installations. Keep the app open and online until sync completes.

Switching sync off keeps existing local and iCloud records. Deleting a record locally reaches iCloud only when sync can run successfully. Subscription expiry does not erase your history. See the privacy policy for deletion and storage details.

Contact the team

For support, privacy questions or help with your data, open our Chatbase support chat. If follow-up is needed, you can provide your contact details privately in the conversation.

Chat with support

For technical issues, include your app version, device, operating system version and steps to reproduce the problem. Remove private text from screenshots. Never send passwords, payment details or verification codes.